Privacy Policy

Last updated: November 11, 2025

At XADU, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information

When you create an account or make a purchase, we collect information such as:

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely by payment gateways)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • Browser type and version
  • IP address and device information
  • Pages visited and time spent on each page
  • Referring website or search terms
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and delivery
  • Communicate with you about your orders, products, and services
  • Send promotional emails and marketing communications (with your consent)
  • Improve our website, products, and services
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Analyze website usage and customer behavior

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

Payment processors, shipping companies, and email service providers who help us operate our business.

Legal Requirements

When required by law, court order, or government regulation, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • SSL/TLS encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • PCI-DSS compliant payment processing

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

Essential Cookies

Required for website functionality

Analytics Cookies

Help us understand website usage

Marketing Cookies

Used for targeted advertising

Preference Cookies

Remember your choices and settings

Your Privacy Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct or update inaccurate information
  • Request deletion of your personal data
  • Opt-out of marketing communications
  • Object to processing of your personal data
  • Data portability (receive your data in a structured format)

To exercise these rights, please contact us at privacy@xadu.in

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@xadu.in

Phone: +91 98765 43210

Address: Mumbai, Maharashtra, India