Returns & Refunds
We want you to be completely satisfied with your purchase
30-Day Return Policy
Not satisfied with your purchase? Return it within 30 days for a full refund, no questions asked.
Return Eligibility
To be eligible for a return, your item must meet the following conditions:
Unused Products
Products must be unused and in the same condition as received
Original Packaging
Must be in original packaging with all tags and labels
Proof of Purchase
Receipt or proof of purchase required
Within 30 Days
Return initiated within 30 days of delivery
Non-Returnable Items
The following items cannot be returned:
- Products that have been used or applied
- Items on sale or clearance (unless defective)
- Gift cards and digital products
- Custom or personalized orders
How to Return
Initiate Return Request
Log in to your account, go to "My Orders", and click "Return Item" next to the product you wish to return.
Select Return Reason
Choose the reason for return and provide any additional details. Upload photos if the product is damaged or defective.
Pack the Item
Pack the product securely in its original packaging. Include all accessories, manuals, and the invoice copy.
Schedule Pickup
Our courier partner will contact you to schedule a pickup. You can also drop off the package at designated locations.
Receive Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Refund Timeline
After we receive your returned item and verify its condition, we will process your refund according to the following timeline:
Refunds to credit/debit cards, UPI, or net banking
Get instant store credit with 10% bonus value
Bank transfer to your provided account details
Note: Shipping charges are non-refundable. If you received free shipping, the shipping cost will be deducted from your refund.
Exchanges
We currently offer exchanges for damaged or defective products only. If you wish to exchange your product for a different variant or size:
- Return the original item for a refund
- Place a new order for the desired product
This ensures you get your preferred product faster while your refund is being processed.
Need Help with Returns?
Our customer support team is here to assist you with any return or refund queries.
Quick Info
- 30-day return window
- Free return pickup
- Full refund guarantee
- Quick processing